Looking for an experienced Head Housekeeper for a high-profile family in Bel Air.
Coordinate the servicing of the house and the dispatch of service by yourself and/or team members to the family for meals and whenever requests are made for light meals, refreshments, and others.
Oversee and work closely alongside housekeepers to continually provide detail-level cleaning to all areas of the interior and exterior of the property.
Work closely with management staff to train new and existing staff to ensure consistent, exceptional service from each service staff member, focusing on other housekeeping staff.
Pay special attention to the organization of the family’s items and areas, creating new organizational systems.
Coordinate cleaning around the family’s movements to take advantage of even brief opportunities to provide service to areas of the household.
Look after the family’s closets to make sure they are organized, all clothes are tidy and not damaged, in pairs or outfits where appropriate, pockets are empty, bags and jewelry are correctly presented and protected, and that clothes have been properly returned to the correct closet.
Be the owner of all inventories in the house and set up standards of products and items for private areas, bathrooms, bedrooms, spa, ensuring ordering is done in a timely manner.
Produce and own the standards book where setups and all areas are described in detail with pictures and lists of items and tasks to be carried out.
Flexibility and willingness to work weekends and early morning or late evening shifts at times. Shifts will vary from week to week.
Be available, able, and ready to travel outside of the house with the family on holidays and trips and other residences.